Last Updated: March 2025
1. Digital Product Delivery
1.1 Delivery Method
All digital products, including contract templates, will be delivered electronically via:
- Download links sent to your registered email
- Your account on our platform
1.2 Delivery Timeframe
- Immediate access: Standard contract templates and digital products will typically be available for immediate download after payment confirmation.
- Custom services: Delivery times for customized contracts or consulting services will be specified in the service agreement.
2. Access to Products and Services
2.1 Account Access
Your purchased products and services will be accessible through your account. You can log in at any time to:
- Access your products
- Download your purchases
- Review your order history
2.2 Download Links
- Email delivery: Download links sent via email will remain active for 14 days.
- Account access: After this period, products must be accessed through your account.
3. Technical Requirements
It is your responsibility to ensure that your system meets the technical requirements for accessing and using our digital products. These requirements are specified on our product pages.
4. Delivery Issues
4.1 Failed Delivery
If you encounter issues accessing or downloading your products, please contact our customer support at info@slawanmakoda.live within 7 days of purchase.
4.2 Resolution Timeframe
We will address delivery issues within 7 business days of receiving your notification.
